Privacy & Security Information

We know that your privacy is very important to you. That's why protecting any personal and business information, such as your name, address, email address or phone number that you provide us is of the utmost importance to Cambium Enterprises Limited.  As a result, we have prepared this Privacy and Security document to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you provide to Cambium Enterprises Limited, through Cambium Enterprises Limited website, or through our authorized contractors.

When you provide personal information to us directly, on our Web site and to our authorized contractors, you are consenting to the manner in which Cambium Enterprises Limited will collect, use, disclose and otherwise manage your personal information, as defined below.

This statement applies to our current and prospective customers

Collection and Use of Personal Information

We collect personal information that you provide us when you:

• Request certain information about our services;
• Request a quote and/or purchase one of our Renovation Services for your home or office;
• Request warranty or repair services;
• Contact our customer service department;
• Visit or register with our web site
• Provide us with comments or suggestions.
• We may also collect personal information about you from our Service Providers.

Cambium Enterprises Limited

Home Renovation Services:

When you hire Cambium Enterprises Limited for renovations you will be asked for information such as your name, address, e-mail address and phone number. You may also be asked for methods of payment along with a delivery or installation address. This information will help ensure the proper delivery of the services you order from Cambium Enterprises Limited and to better assist you when you call us.

Online Requests:

Online requests are an optional method of requesting information through our web site.  When you request more information, you are asked for personal information such as your name, address, phone number, e-mail address and your area of interests. This information may be used to provide better assistance to your needs. 

Other Uses of Personal Information:

Cambium Enterprises Limited uses personal information, including information provided to us from our web site, to improve our service offerings. We may also send you mail, email or call you with information about our service offerings if you have provided us with your name and address, email address or phone numbers. If you would like to stop receiving such promotional information from Cambium Enterprises Limited, please see the How to Contact Us section of this Privacy and Security Statement for further instructions on how to register your preferences.

Disclosure of Personal and Business Information

Personal and Business Information Disclosure: Cambium Enterprises Limited will not trade, rent or sell your personal information, without your prior consent, except as otherwise set out herein.

Companies that work with or on behalf of Cambium Enterprises Limited:

Some of our services may be sub-contracted to others. These companies may have access to your personal information on a confidential basis only to the extent necessary to perform their functions. In no event will these companies have the right to use your personal information for any reason other than to provide you with those specific services.

Sale of Business:

Cambium Enterprises Limited reserves the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets to a third party acquirer.

Legal:

Please note that Cambium Enterprises Limited must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you.

Access to Personal Information

You may request access to the personal information that we have about you.   For further instructions on accessing the personal information that Cambium Enterprises Limited may have about you, please see the How to Contact Us section of this Privacy and Security Statement.


Additional Information about our Web Site

Visiting our Web Site: In general, you can visit our web site without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our web site and other related information such as page requests, browser type, operating system and average time spent on our web site. We use this information to monitor and improve our web site.


Third party links: Our web site may include links to the websites of our business partners, vendors and other information providers. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent.

Cambium Enterprises Limited provides links to third party websites as a convenience to the user. The inclusion of any link does not imply Cambium Enterprises Limited endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.

Security of Personal Information

We will maintain the confidentiality of all personal and business information collected and will only disclose such information to employees and authorized contractors who require such information for the purposes described in this Privacy and Security Statement. We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.

Security Measures on our web site

No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, Cambium Enterprises Limited cannot ensure or warrant the security of any information you transmit to us on our web site.

Who we are

Cambium Enterprises Limited is locally owned Renovation Company that offer a full suite of Home or office Renovations and Improvements services.

How to Contact Us

We want to assure you that Cambium Enterprises Limited is dedicated to protecting your privacy. Please feel free to contact us at any time if:

• you have any questions or comments about this Privacy and Security Statement,
• you wish to access and/or correct your personal information,
• you wish to provide or withdraw your consent for Cambium Enterprises Limited to provide you information about services and special offers by mail, e-mail, and/or telephone
• You can contact us by calling us at 905 838-5589, or emailing us at sales@cambium.on.ca, or writing us at (please include your name,  address and phone number with your correspondence along with the information needed to support your request):

Cambium Enterprises Limited

Director – Privacy and Security

16148 Shaws Creek Road

Caledon Ontario L7C 1V7

sales@cambium.on.ca

Changes to the Privacy and Security Statement

To help you track the changes to our Privacy and Security Statement, a history of material changes to our Privacy and Security Statement will be noted here, beginning with changes published after January 1, 2004.



Last updated: August 2006.